RPS Delivers 24/7 Field Support for ENOC.

Commenting on the importance of field operations, RPS Managing Director Alican Şengönül emphasized that while RPS Automation systems maintain full control over fueling operations, on-site field support plays a vital role in sustaining continuity when issues arise that cannot be resolved remotely. He highlighted that the seamless coordination between RPS automation platforms, remote support teams, and field engineers is essential to maintaining operational stability and customer confidence.

Mr. Şengönül also reaffirmed RPS’s unwavering commitment to its “Zero Accident Policy,” stating that HSSE (Health, Safety, Security, and Environment) principles are placed above all operational priorities. Through strict compliance, continuous training, and disciplined field practices, RPS has successfully maintained a Zero Accident record for the past four years, a milestone that reflects the company’s strong safety culture and operational maturity.

In addition to its safety performance, RPS has achieved an average ticket closure time of just 2 hours, an exceptional benchmark in the industry. This level of responsiveness has consistently generated positive feedback from clients, reinforcing RPS’s reputation as a reliable and performance-driven automation and service partner.

RPS continues to strengthen its operational excellence by providing 24/7 on-site field support for all ENOC retail and commercial fuel stations, delivered through a highly trained and professional local team. This round-the-clock service ensures uninterrupted operations, rapid response to critical incidents, and consistent service quality across the entire network.